Last Updated: June 16, 2025
Introduction
Welcome to Virtual Library ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, Virtual Library (the "App").
This policy is designed to help you understand your privacy rights and how you can control your personal information. By downloading, installing, or using our App, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect information that is essential for providing and improving our service. The types of information we collect are as follows:
1. Information You Provide to Us Directly
- Account Information: When you register for an account using Google Sign-In, we collect personal information from your Google account, including your full name, email address, and profile photo URL. We use this to create and manage your Virtual Library account.
- Payment Information: To unlock the full content of the App, you are required to make a payment. This payment is processed by our secure third-party payment gateways (e.g., Google Play's Billing System, Razorpay, etc.). We do not collect or store your full credit card details or other sensitive payment information on our servers. We only receive a confirmation of your payment from the gateway.
- Communications: If you contact us directly for support or inquiries via our contact email, we will collect your name, email address, and the contents of your message.
2. Information We Collect Automatically
- Usage Data: We may collect general, non-personally identifiable information about your interaction with the App, such as the features you use, the study sessions you join, and the time and duration of your activities. This helps us understand how our users engage with the App so we can improve it.
- Device Information: We may collect basic information about your mobile device, such as the device model, operating system version, and unique device identifiers, to ensure compatibility and for troubleshooting purposes.
How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Maintain Our Service: To create your account, authenticate you, and grant you access to the virtual study sessions and other features.
- To Process Transactions: To process your one-time payment for unlocking app content securely.
- To Personalize Your Experience: To display your name and profile picture within the App.
- To Communicate With You: To respond to your support requests, send you important updates, service-related notices, and information about your account.
- To Facilitate Community Features: To provide you with links to join community groups on platforms like WhatsApp or Telegram.